SHIPPING

We deliver worldwide. Once your order is placed, you will receive a confirmation email. When your order ships, you will receive a second email with your tracking information and a link to follow its progress.

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

ORDERS & PAYMENTS

We accept Visa, Mastercard, American Express, PayPal, and other select local payment methods. Your card will be charged once the order is placed. For security, all transactions are processed through a secure, encrypted payment gateway.

To modify or cancel an order, please contact us immediately via the contact form on m-agirls.com. We can only alter orders if they have not yet been processed for shipment, so timing is critical.

RETURNS, EXCHANGES & REFUNDS

We offer returns and exchanges for full-price items within a specified period from the delivery date. Sale items are final purchase. All returned items must be unworn, unwashed, with original tags attached and in original packaging.

To initiate a return or exchange, please visit the Returns section on m-agirls.com and follow the instructions. Refunds are issued to the original payment method once the return is received and inspected. Please note that shipping costs are non-refundable.

PRODUCT & CARE

Each product page on m-agirls.com contains detailed information on sizing, fit, and fabric composition. We recommend reviewing this information carefully before purchasing.

For garment care, always refer to the specific instructions on the label inside your item. We recommend washing inside out in cold water and avoiding tumble drying to best preserve the integrity and color of your garments.

WEBSITE & TECHNICAL

If you experience any issues browsing or placing an order, we recommend clearing your browser’s cache and cookies, or trying a different browser. For persistent problems or if you encounter an error message, please contact our customer service team via m-agirls.com, providing as much detail as possible about the issue.

OTHER QUESTIONS

For any inquiries not covered here, our comprehensive customer service team is ready to assist you. Please reach out via the contact form available on m-agirls.com. We are committed to helping you with any aspect of your experience.